Payment: N&S accepts cash, Visa, MasterCard, AmEx, and Discover. We also accept personal checks with proper ID. We reserve the right to not accept starter or checks outside of our trading area.
Limited Warranty: The manufacturer's warranties on goods sold are in lieu of all other warranties and liabilities, expressed or implied in law or in fact, including the Warranties of Merchantability and Fitness for a Particular Purpose. The manufacturer’s warranties contained herein set forth buyer's sole and exclusive remedy in the event of a defect in goods furnished. Goods furnished that prove to be defective while under manufacturer’s warranty period will either be exchanged or repaired at the option of N&S Supply, according with the manufacturer’s guidelines. Under no circumstances will N&S Supply be liable for any special, incidental, consequential damages or services incurred.
Returns & Claims: No returns will be accepted by N&S Supply without prior authorization. All goods MUST be inspected upon receipt for damages, defects, color match and proper shipment prior to scheduling installation. The customer must make all claims within 72 hours of receipt of goods and be in the possession of the original receipt. N&S will not be responsible for wrongfully installed items. Product must be in the original carton and be in resalable condition. Return goods are subject to a minimum of 15% handling charge. Special ordered goods are not returnable (see the following). No returns accepted after 30 days from purchase date.
Custom or Special Orders: Custom orders, which include but are not limited to shower doors, custom vanities, custom tops, or any item which you supply us with measurements, are not subject to cancellation and are not returnable. Custom orders require a 100% deposit at time of ordering (no exceptions). Special orders, which are any items that we do not carry in stock, require a 50% deposit and are not subject to cancellation and are not returnable.
Code Compliance: N&S assumes no liability for products purchased or installed that do not meet local, state or federal building codes. Local codes vary from town to town; check with your building inspector prior to purchasing or installation, as to permits and product approval.
Delivery: Delivery service is provided for “curb side”, “garage side” and “inside garages” only. Driveways and garages must be accessible and have no steps. An individual (the driver) makes our deliveries. Payment is due PRIOR to the delivery. Special order material must be picked up or delivered within 14 days of receipt to N&S. Storage fees will be accrued after 14 days in the amount of $5 per carton, per day. Minimum order value for delivery is $250. N&S charges $50 per delivery made by our own trucks, and reserves the right to use other carriers when deemed necessary or advantageous. Cancellation: N&S will allow a 48-hour grace period (from the time you place your order) to cancel a special or custom order. To cancel the order, you must contact your salesperson within the 48-hour grace period. Products can be cancelled after 48 hours ONLY with manufacturer's approval (custom orders, which are not cancellable and not returnable, are excluded). You will pay any cancellation or restocking fees the manufacturer charges N&S, which can be up to 50% and any shipping charges incurred.
Refunds: Refunds will be issued in the same form they were purchased. A refund will be made in cash if the original sale was paid in cash, up to $100.00 (refunded by check via mail if over $100.00). If the original purchase was paid for by check, your refund will be by check via mail. If your check has cleared, refund will take approximately 2 weeks (approximately 3 weeks if your check has not cleared). A credit card refund will be credited to your credit card (the same card used for the original purchase). If it was charged to an N&S account the credit will be issued to the same account.
Limited Warranty: The manufacturer's warranties on goods sold are in lieu of all other warranties and liabilities, expressed or implied in law or in fact, including the Warranties of Merchantability and Fitness for a Particular Purpose. The manufacturer’s warranties contained herein set forth buyer's sole and exclusive remedy in the event of a defect in goods furnished. Goods furnished that prove to be defective while under manufacturer’s warranty period will either be exchanged or repaired at the option of N&S Supply, according with the manufacturer’s guidelines. Under no circumstances will N&S Supply be liable for any special, incidental, consequential damages or services incurred.
Returns & Claims: No returns will be accepted by N&S Supply without prior authorization. All goods MUST be inspected upon receipt for damages, defects, color match and proper shipment prior to scheduling installation. The customer must make all claims within 72 hours of receipt of goods and be in the possession of the original receipt. N&S will not be responsible for wrongfully installed items. Product must be in the original carton and be in resalable condition. Return goods are subject to a minimum of 15% handling charge. Special ordered goods are not returnable (see the following). No returns accepted after 30 days from purchase date.
Custom or Special Orders: Custom orders, which include but are not limited to shower doors, custom vanities, custom tops, or any item which you supply us with measurements, are not subject to cancellation and are not returnable. Custom orders require a 100% deposit at time of ordering (no exceptions). Special orders, which are any items that we do not carry in stock, require a 50% deposit and are not subject to cancellation and are not returnable.
Code Compliance: N&S assumes no liability for products purchased or installed that do not meet local, state or federal building codes. Local codes vary from town to town; check with your building inspector prior to purchasing or installation, as to permits and product approval.
Delivery: Delivery service is provided for “curb side”, “garage side” and “inside garages” only. Driveways and garages must be accessible and have no steps. An individual (the driver) makes our deliveries. Payment is due PRIOR to the delivery. Special order material must be picked up or delivered within 14 days of receipt to N&S. Storage fees will be accrued after 14 days in the amount of $5 per carton, per day. Minimum order value for delivery is $250. N&S charges $50 per delivery made by our own trucks, and reserves the right to use other carriers when deemed necessary or advantageous. Cancellation: N&S will allow a 48-hour grace period (from the time you place your order) to cancel a special or custom order. To cancel the order, you must contact your salesperson within the 48-hour grace period. Products can be cancelled after 48 hours ONLY with manufacturer's approval (custom orders, which are not cancellable and not returnable, are excluded). You will pay any cancellation or restocking fees the manufacturer charges N&S, which can be up to 50% and any shipping charges incurred.
Refunds: Refunds will be issued in the same form they were purchased. A refund will be made in cash if the original sale was paid in cash, up to $100.00 (refunded by check via mail if over $100.00). If the original purchase was paid for by check, your refund will be by check via mail. If your check has cleared, refund will take approximately 2 weeks (approximately 3 weeks if your check has not cleared). A credit card refund will be credited to your credit card (the same card used for the original purchase). If it was charged to an N&S account the credit will be issued to the same account.